Terms and Conditions

Updated: October 8, 2025

B. Squad Fitness offers in-person, trainer-led fitness classes in Kimberley, BC. These Terms and Conditions govern your access or use of our website, your participation in any of our services, and your interactions with our business. Please read them carefully before participating in our programs.

Gift Certificates and Gift Cards

Treat the certificate or card as cash. Lost, stolen, or damaged certificates or cards will not be replaced.
Gift certificates and gift cards cannot be refunded, returned, or redeemed for cash. No change will be provided.
The purchased value never expires.
Gift certificates and gift cards are issued in Canadian dollars, are non-transferable, and may only be used by the individual named on the certificate unless otherwise authorized by B. Squad Fitness.
B. Squad Fitness reserves the right to verify the identity of the person redeeming the certificate and to refuse redemption if fraud or misuse is suspected.
Use of a gift certificate constitutes acceptance of these terms and conditions. B. Squad Fitness may update these terms without prior notice.

B. Squad Fitness Merchandise

Purchase of B. Squad Fitness merchandise may be returned for a full refund (less shipping and handling) within 30 days of receiving the item(s). The merchandise for return must be in new condition, sealed in its original packaging, accompanied by receipt.
In order to maintain our low prices, B. Squad Fitness does not accept returns on items that are not sealed in their original packaging as products cannot be sent them back to the manufacturer for credit.
B. Squad Fitness may update these terms without prior notice.

Squad Passes and Accounts

Class registrations are confirmed using a valid Squad Pass or class credits, if applicable.
Passes and credits are non-transferable and may only be used by the account holder.
Each account must contain accurate and up-to-date information for billing, attendance, and points tracking.
Prices and schedules are subject to change, but confirmed registrations remain at the agreed rate.
B. Squad Fitness may modify, suspend, or terminate pass types or pricing structures as needed for operational or promotional reasons.

Class Registration

To register for classes, you must create a valid account. Each client must register under their own individual account. Registrations cannot be shared, transferred, or made on behalf of another person.
All clients must register for each class no later than 30 minutes before the scheduled start time – unregistered participants may be denied entry.
This rule supports accurate attendance records, insurance compliance, and class capacity limits.
It is the client’s sole responsibility to register and ensure their registration is confirmed.
B. Squad Fitness will not retroactively add clients to classes or adjust credits, passes, or Squad Points for missed or unbooked sessions.
B. Squad Fitness reserves the right to withdraw or cancel any class, product, or service at any time due to errors, scheduling changes, or unforeseen issues.

Payments

We accept eTransfer, Visa, and Mastercard. Payments are processed securely through Square.
All financial transactions made through this website are processed securely.
You agree to provide accurate payment information and authorize B. Squad Fitness to charge the payment method on file.
Prices are subject to change without notice, except for confirmed bookings or purchased passes.

Cancellations & Refunds

If B. Squad Fitness cancels a class for any reason, your class credit will be returned to your account.
Client cancellations must be made at least 60 minutes before the scheduled class. Late cancellations or no-shows will result in forfeiture of that class credit.
All purchases are non-refundable unless otherwise required by law.

Health, Safety & Medical Clearance

Participation in fitness activities involves inherent risks, including injury, illness, or accidents.
You are encouraged to consult a healthcare professional before beginning any fitness program, especially if you have existing medical conditions, injuries, or concerns.
It is your responsibility to inform the instructor of any medical conditions or injuries before attending a session.
Before your first class, you must complete an intake form and sign a waiver, which will be provided upon registration confirmation.

Children & Family Participation

Our services are family-friendly. Parents or guardians bringing children to the studio are fully responsible for their supervision and safety.
B. Squad Fitness is not responsible for accidents, injuries, or damages involving children present during classes.
Some classes may have minimum age requirements; please check individual class descriptions.

Assumption of Risk & Liability Waiver

By attending classes or participating in any B. Squad Fitness activity:

• You acknowledge and voluntarily accept all risks associated with exercise, equipment use, and participation.
• You agree to release, indemnify, and hold harmless B. Squad Fitness, its trainer(s), and staff from all claims, liabilities, demands, or damages arising from your participation, to the fullest extent permitted by law.

Illness & Public Health

For the safety of all participants, you agree not to attend in-person classes if experiencing symptoms of illness, contagious conditions, or if under public health isolation requirements.

Privacy

We value your privacy. Personal information collected through registration and bookings is handled in accordance with our Privacy Policy.

Points Earnings & Redemption

As of September 2025, B. Squad Fitness is soft-launching its Squad Points program with the following conditions:

• Earning Points: Points are earned through qualifying purchases or activities as outlined by B. Squad Fitness. Minimum purchase requirements may apply.
• Redeeming Points: Points can be redeemed for rewards, discounts, or offers, subject to availability and program rules.
• Our Rights: B. Squad Fitness reserves the right to adjust, reverse, or cancel points or redemptions at any time, for any reason, including errors, misuse, or program updates.
• No Cash Value: Points have no cash value unless explicitly stated.

Account Suspension & Termination

We reserve the right to refuse, suspend, or terminate any account or booking for violations of these Terms, suspicious activity, or fraudulent behavior, at our discretion. We are not obligated to provide notice before taking such action.

Website Use

You agree to use our website only for lawful purposes.
You must not attempt to disrupt the site’s functionality or engage in harmful activity.
All website content, including text, images, logos, videos, and other media, is the property of B. Squad Fitness or its partners and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

Service Interruptions

We strive to provide uninterrupted access to our website and booking services but cannot guarantee availability at all times. Temporary outages may occur due to maintenance, updates, or technical issues. We are not liable for any losses or damages resulting from website downtime or interruptions.

Intellecutal Property

You may not copy, reproduce, distribute, or exploit any content on this website for commercial or non-commercial purposes without prior written consent. Unauthorized use may result in legal action.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada. Any disputes will be resolved exclusively in the courts of British Columbia.

Amendments

We may update or revise these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

Contact

If you have any questions about these Terms and Conditions, please contact us: b.squadfitness16@gmail.com.